Returns & Exchanges

We want you to love your Hope & Ivy pieces, but if you are not completely satisfied, we offer a 28-day return window for all items in their original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully pack your garments in their original packaging, ensuring all boutique tags and security ribbons remain intact to qualify for a refund.

3

Label and Post

Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing